We’re Looking for CalTopo Educational Ambassadors!

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Update 11/17/25: Wow! We’re blown away by the interest in this opportunity. We will be closing applications on November 21st so if you’re planning to apply, get your application in by Friday!

Do you love planning your adventures almost as much as going on them? Do you geek out over routes, slope shading, and weather data? If that sounds like you, we’d love to hear from you.

CalTopo was built by and for people who love exploring the outdoors. Now, we’re looking for passionate educational ambassadors to help others do the same by creating content that teaches, inspires, and helps people get the most out of CalTopo.

What We’re Looking For

CalTopo offers powerful mapping tools for trip planning and exploration, but for many users, it can be hard to know where to start or how to best use it. We’re looking for creators who can bridge that gap by producing authentic, educational content.

The ideal ambassador is:

  • Passionate and knowledgeable about backcountry activities like hiking, backpacking, backcountry skiing/splitboarding, or mountaineering.
  • An authentic CalTopo user who regularly uses the app to plan or navigate your own trips (you don’t need to be an expert—we’ll help you level up!).
  • A skilled communicator who can explain concepts clearly, whether through videos, photos, or written content.
  • Established on one or more platforms (Instagram, Facebook, or YouTube) with a positive, consistent presence and an engaged audience.

Follower count isn’t everything. We care more about engagement, authenticity, and community connection than big numbers. Whether your audience is 500 or 50,000, what matters most is that they trust and learn from you.

We welcome applicants from a range of perspectives and outdoor disciplines—from skiers and mountaineers to paddlers, trail runners, and beyond.

What You’ll Do

We’ll work with you to tailor deliverables to your strengths and platform. We’re particularly interested in video-based content, but written and photo content will be considered too.

Examples include:

  • Short-form: Reels, YouTube Shorts, or posts with CalTopo tips and tricks or quick examples of how you use the app for a specific activity.
  • Long-form: YouTube videos or tutorials that dive into trip planning or navigation workflows.
  • Written content: Blog posts showing how you planned an objective, navigated a trip, or used CalTopo for a specific purpose.

This can be a one-time collaboration or an ongoing partnership, depending on interest and fit.

Compensation

This is a paid opportunity. Rates will be discussed and agreed upon in advance based on:

  • The type and length of content 
  • Production quality and effort required

Additional perks may include:

  • Cross-promotion on official CalTopo channels
  • Early access to new features and beta testing opportunities
  • Exclusive CalTopo swag
  • Support and educational resources from the CalTopo team

How to Apply

If this sounds like a good fit, we’d love to hear from you! 

Apply here: Educational Ambassador application

Applications are open until Friday November 21, 2025. Whether you’re an experienced guide or someone who simply loves helping others learn new tools, tell us how you’d inspire and help others plan and explore with confidence using CalTopo.

Sales and Account Development – CalTopo Teams

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Update November 18: We have had an amazing response with a slew of incredible people applying for this position! It’s going to be a really difficult decision to choose only one. At this time, we need to stop accepting new applications. Thank you all for your interest and support!

We’re hiring for help with team account sales!

About CalTopo

CalTopo helps people prepare for and respond to the challenges of working in the field. Our CalTopo Teams platform supports planning, coordination, and documentation for map-based collaboration on incidents ranging from law enforcement operations to public safety and resource management. We’re a small, distributed team focused on building practical, reliable tools that make fieldwork safer and more effective.

As adoption of CalTopo Teams has continued to grow, we’ve reached the point of needing to increase our team account sales capacity.  We’re looking for someone to expand and support CalTopo’s growing team account sales. While a significant part of the job will be talking directly with potential team customers, you’ll also work on proactive marketing – from building case studies to identifying new markets – and as a small company, pitch in elsewhere as needed. 

What we’re looking for:

Candidates should have relevant customer-facing experience in roles such as sales, support, or account management. 

We’re particularly interested in someone who can bring one of the following two skill sets to the table:

  • Business development and operations.  Someone with the background to help us navigate our increasing web of compliance concerns, develop a strategy for approaching larger government organizations, identify functionality needed to appeal to new industries, and work with partner organizations on data licensing and product integrations.
  • Technical support.  Someone who has the background to work with IT departments on technical vetting, integrate customer data, develop SQL queries for analytics, and research new datasets.

We would like you to be familiar with our platform, ideally including our team functionality.  And while we’re open to someone residing anywhere in the US, it’s a plus if you’re a resident of California, Washington or Colorado (states where we already have a business presence), and an even bigger plus if you’re able to meet in person semi-regularly in Truckee, CA.
Because CalTopo’s database contains sensitive information belonging to government customers, candidates must be able to pass a background check.

Benefits:

  • Flexible work hours
  • 7 weeks of PTO (CalTopo doesn’t have paid holidays, so this is the equivalent of 5 weeks PTO + 10 holidays, but more flexible)
  • Health insurance covered at 90% for you and 80% for dependents
  • Retirement contribution
  • Salary range is hard to meaningfully write for this one as we are open to a variety of experience levels, but we’re anticipating $80k-$120k for someone with low to mid levels of experience.  However, we can go higher for someone with significant business or SAAS sales experience, so don’t let that box in your expectations.

To apply:

Please reach out to Julie Vargo at jvargo@caltopo.com.  We’re hoping to hire for this position before the end of the year, but holidays are tricky schedule wise and we’re willing to wait for the right candidate.  We’ll update this posting when the position has been filled.

We’re Hiring a Customer Support Specialist

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Update 5/6: Wow! We are blown away by all the interest in the position. We are moving forward with an awesome group of candidates and aren’t going to be accepting more applications at this point- thanks for all the interest and support!

Caltopo is hiring again! We are looking for a new customer support specialist to join our team. CalTopo is a digital mapping company based in Truckee, CA, with a fully remote staff base spread across the western US. The position will be responsible for the majority of customer support interactions, but will have back up and guidance from other team members. Currently we provide mostly email-based support with a goal to increase the level of phone and interactive chat support for certain types of accounts. This is a full-time, remote position.

What we’re looking for:

The ideal candidate will have concrete experience in providing remote customer service for a complex product, familiarity with CalTopo and mapping in general, and be comfortable working with computers and mobile devices. Typical user questions include diagnosing and solving account and subscription questions, providing instructions and guidance on how to use the app, assessing the user’s need based on incomplete information, and determining if a user reported issue is a program bug or due to something else.  

The customer support specialist position will involve dealing with a wide variety of customer personalities and needs, triaging incoming tickets, using a variety of platforms (including customer support software and social media channels) for managing and responding to user support requests, and helping to create and maintain accurate and current internal and external documentation. 

Strong problem solving skills, a demonstrated ability to work independently as well as part of a team, and a desire to take ownership of the customer support process from start to finish are essential. Outdoor recreational experience (hiking, backpacking, backcountry skiing, etc) and/or search and rescue or first responder experience is desirable. Additional duties, such as new release testing, supporting team account sales, or assisting with social media content creation, will be assigned as necessary.

Benefits:

  • Flexible work hours
  • 7 weeks of PTO (CalTopo doesn’t have paid holidays, so this is the equivalent of 5 weeks PTO + 10 holidays, but more flexible)
  • Health insurance covered at 90% for you and 80% for dependents
  • Anticipated salary range: $55,000-$60,000/year

Because CalTopo’s database contains sensitive information belonging to government customers, candidates must be able to pass a background check.

To apply:

Please submit your resume and a cover letter to Meghan Twohig (mtwohig@caltopo.com). We are hoping to hire for this position within the next 4-6 weeks; however we are willing to wait for the right candidate and this position will remain open until filled. 

Hiring Remote Developer(s)!

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CalTopo is looking to fill two remote developer positions:

  • A UI / UX developer. We are are looking for someone with a mix of design and web development skills, who can assist with design across the entire platform (mobile + web), and also put that design into practice on the web stack.
  • A full stack developer. Our specific tools are mostly Java and Javascript (currently plain JS + JQuery but migrating towards TypeScript and React), but a good well-rounded development background is more important to us for this role than experience in specific languages or tools.

A good candidate for either of these positions, will be able to independently take on a multi-week development project with minimal supervision. Usually, this means a bachelor’s degree in computer science plus several years of pertinent work experience.

While this is a remote-work position, one of the two hires needs to reside in California – we need 50% of our employees to be CA residents in order to quality for health insurance. Beyond that, we have a slight preference for CO or WA residency as we are already setup to operate in those states. Either way, occasional (post-pandemic) travel to Truckee, CA will be required.

CalTopo offers a flexible work environment, health insurance, generous PTO, and of course, the ability to improve a product that you use on a regular basis.

E-mail any inquiries or resumes to Matt Jacobs – mjacobs@caltopo.com

CalTopo is Hiring!

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Update 2/28: We’re thrilled by all the interest in the position. We are moving forward with an awesome group of candidates and aren’t going to be accepting more applications at this point! Thanks for all the interest and support!

It’s come time for CalTopo to grow once again! We are hiring a Training and Customer Support employee. CalTopo offers an opportunity to work with a product you use and care about.

As CalTopo grows, training and education are a critical part of our path forward. We are looking for someone who can start from scratch and develop a mix of documentation, self-guided courses, and in-person classes, for both professional and recreational users. We want these trainings to go beyond the mechanics of drawing lines and printing maps, and dig into real-world application – whether that’s planning a backcountry trip or managing a backcountry incident. We are looking for someone with the depth of experience to both develop these materials, and credibly present them to experienced professional audiences.

CalTopo offers a flexible remote work environment where we provide all necessary technology, and an additional stipend to ensure you have the right work environment. Whether that is a desk and monitor at home, or membership to a coworking space. This position is full time and salaried offering health insurance, a generous bank of paid vacation time, flexible hours, and a competitive salary (based upon experience).

Our new training and customer support employee will spend approximately 60% of their time focused on developing training materials. The remaining 40% of the job will be focused on customer support tasks.

Responsibilities include:

  • Building training curriculum and creating training materials for both recreational and professional users
  • Creation of a professional training program and course progression
  • Producing video based training content for web and learning management software
  • Conduct in person/hands on trainings with various outdoor professional groups
  • Occasional travel to Truckee, CA, and to various training sites. Approximately 10% paid travel (or about 1 week every other month).
  • Occasional nights/weekends for trainings and support
  • Customer support via web forums, e-mail, and phone
  • Opportunity to participate in testing and use of pre-release app and give feedback for features and improvements!

The following qualifications are required for this position:

  • Current CalTopo user and outdoor enthusiast. You need familiarity with both the web based and mobile CalTopo applications. We can teach some of the most complex features but you should have a very solid grasp on using the software.
  • Incident leadership experience, preferably in a backcountry setting, such as wildland fire or search and rescue. While you don’t have to be a 20 year veteran leader, we are looking for a professional that has experience in leading or managing outdoor incidents in either a paid or volunteer capacity.  Bonus for having familiarity with SARTopo in these settings.
  • Outdoor professional experience particularly the ability to travel through outdoor terrain and navigate using a variety of methods not limited to software based solutions. Understanding of trip planning and fundamentals is essential.
  • Access to an airport for travel, easy enough access that you can travel with regularity.
  • Ability to utilize software for training content creation, such as power point, basic image editing, and video creation.
  • Excellent written and verbal communication abilities for customer support component.

The following aren’t required but are preferred:

  • Residency in California
  • Experience in teaching/education, either in backcountry education or a different discipline

 

To apply please send a resume and cover letter to Ben Lantow, Business Operations Manager at blantow@caltopo.com

 

Thanks!

Hiring For “Everything But Development”

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Update: thank you for all the interest, the position has been filled.

The time has come for me to offload a number of non-technical tasks; I don’t know what the right job description is, so for now let’s call it “Everything But Development”.  This a remote position – work from home, your van, or wherever.

The baseline job requirement is customer support, both handling support requests and improving CalTopo’s documentation.  At the moment this only adds up to a few hours a day, so ideally you will also take on some combination of marketing (everything from market research to wording on the upgrade page), business development (licensing map data for use in CalTopo, exploring integrations with other services) and product management (helping to shape the product roadmap).

The following are not required but are considered pluses:

  • A CalTopo user with in-depth knowledge of the site and the ability to answer advanced questions without significant on the job training.
  • California, Washington, or Colorado residency.  As a remote employee, CalTopo LLC will have a business presence in your home state.  Some states are easier to work with than others, but CalTopo is already registered in CA, WA and CO.
  • A part-time presence in Truckee, CA.  This is skillset dependent; customer support can be done from anywhere, while product management would require more frequent in-person collaboration.
  • First response experience, particularly in the backcountry (SAR, Fire, NPS, etc).  This is is an important and growing customer base for CalTopo, and as with the recreational side, domain knowledge matters.

I realize this is asking for a diverse skill set, and that anyone with significant specialized experience is not going to be excited about adding customer support back into their job description.  However, in return you get no commute, generous vacation and the ability to work on a product you use regularly.  I’m open to a range of experience levels, including an entry-level support role without the collateral duties, so if you’re uncertain whether you’d be a good fit, feel free to reach out.

One hard requirement is that you must be able to pass a background check.  Customer support requires access to to CalTopo and SARTopo user data, which includes law enforcement sensitive information on missing person’s cases.

For more information or to apply, email mjacobs@caltopo.com.

Come Work For CalTopo

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CalTopo is growing!  I’m looking for a contract graphic artist and a full-time UI developer.  Come work on a product you actually use, in a job with significant flexibility.  For more information, email mjacobs@caltopo.com.

This could be your office (deck not included in job offer, applicant to supply their own)

Graphic Artist

I’m looking for a graphic artist to take on a contract project revising and expanding the current icon symbol set.  If things go well there’s potential followup work (UI icons, MapBuilder symbology, general UI design), but nowhere near enough to add up to a regular job.

I’m also looking for assistance creating a logo, whether that’s the same designer described above or a specialized professional.

UI Developer

The baseline for this full-time remote position is a competent developer with a solid web UI skillset, able to be turned loose on projects with minimal supervision.  Preferably, you can also take on UI and interaction design, coordinating with a graphic designer on the visual pieces as necessary.  Ideally, you can tackle the entire UI development cycle from graphic design through development.

The following are not required but are considered pluses:

  • A CalTopo user or outdoor enthusiast.  This is a position where domain knowledge matters.
  • California or Washington residency.  As a full time remote employee, CalTopo LLC will have a business presence in your home state.  Some states are easier to work with than others, but CalTopo is already registered with CA and WA.
  • OK with occasional travel to Truckee, CA (potentially up to several days a month, generally less).  Although the position is remote, face time can be important for collaboration, particularly at the beginning of a design.
  • First response experience, particularly in the backcountry (SAR, fire, ranger, etc).  This is an important and growing customer base for CalTopo, and as with the recreational side, domain knowledge is useful.
  • Mobile development experience. 

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